Answers to Your Questions
We know that stepping into a new gaming platform can bring a lot of questions — and that's perfectly normal. At GameLoom, we believe in being transparent, helpful, and always a step ahead when it comes to supporting our players. Whether you're wondering how to set up your account, how game suggestions are generated, or what’s included in your membership — this section is here to guide you. We’ve compiled answers to the most frequent questions from our community, along with a few tips and insights to help you get started faster and smoother.
From technical troubleshooting and subscription management to discovering hidden features, we’ve got you covered. We want GameLoom to feel intuitive, but if something’s unclear — this is the place to find clarity. Still can’t find what you’re looking for? No worries. Our support team is continuously updating this page based on player feedback, and new topics are added regularly as the platform evolves. GameLoom is more than just a game hub — it’s a growing ecosystem built around players like you. And we’re here to make sure your experience stays fun, smooth, and frustration-free from the very first tap.
GameLoom is a curated mobile game platform designed to help you discover quality games faster and with less noise. We filter out low-effort clones, remove intrusive ads, and organize titles by genre, theme, and player interest — so you can explore games that truly match your style
Yes, GameLoom is completely free to use for discovering and playing free-to-play titles. For users looking for more — like early access to premium games, no ads, or exclusive rewards — we offer optional subscription plans that expand the experience without limiting free access.
You can cancel your subscription anytime from your account dashboard.
Premium users enjoy a range of benefits: an ad-free experience, early access to upcoming titles, exclusive content packs, weekly game picks tailored to your taste, and visual customizations for your GameLoom profile. It’s designed to enhance your time on the platform without changing how the core features work.
Absolutely. GameLoom subscriptions are flexible and user-controlled. You can cancel at any time through your account dashboard, and you’ll retain full access to premium features until the current billing cycle ends — no hidden fees or cancellation tricks.
Every game on GameLoom is handpicked based on quality, originality, performance, and player feedback. We work with both indie developers and studios to highlight titles that bring value to the community. No pay-to-rank, no fake reviews — just good games worth your attention.